MTN Nigeria Disconnects 4.2 Million Lines for Unlinked National Identity Numbers


MTN Nigeria has revealed that it disconnected 4.2 million lines due to the failure of subscribers to link their Subscriber Identity Module (SIM) with National Identity Numbers (NINs) after the February 28 deadline.

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The information was disclosed in the company’s Earnings Report for the year ended December 31, 2023. Currently, 19 million lines on MTN’s network are undergoing verification, with 4.3 million already verified as of February 2024.

In its report, MTN stated, “We also had approximately 4.2 million lines disconnected for which the subscribers did not submit their NIN. Several of these lines were low-value subscribers, minimizing the revenue impact.

We are actively engaging the authorities to accelerate the NIN verification process. We have also increased our engagement with the affected customers, providing various channels for verification to minimize service disruption.”

The 4.2 million disconnected lines are part of a broader industry directive mandating telecom operators to block subscribers whose lines are not linked to their NIN. The Nigerian Communications Commission (NCC) directed telecom operators to implement a full network barring for SIMs without submitted NINs by February 28, 2024.

Additionally, SIMs with submitted but unverified NINs are to be barred by March 29, 2024, and those with less than five lines linked to an unverified NIN by April 15, 2024.

Industry estimates suggest that approximately 12 million lines may have been disconnected industry-wide after the February 28 deadline set by the NCC.

Godwin Okafor
Godwin Okafor
Godwin Okafor is a veteran Financial Journalist, Internet Social Entrepreneur, and the visionary Founder of Naija247news Media Limited. With an extensive career spanning over 16 years in financial journalism, Godwin possesses a wealth of experience that seamlessly bridges both traditional and digital media landscapes. His journey in journalism commenced at Business Day, Nigeria, where he laid the foundation for his prolific career. In 2010, Godwin took a bold step by founding Naija247news Media, a platform that has since become a prominent player in delivering timely and accurate news. Educationally, Godwin Okafor holds a Bachelor's degree in Industrial Relations and Personnel Management from the prestigious Lagos State University, Ojo, Lagos. His commitment to continuous learning led him to the Lagos Business School, where he further honed his skills. Additionally, he is recognized as a Fellow of the University of Pennsylvania, having successfully completed the Wharton Seminar for Business Journalists. Throughout his illustrious career, Godwin has earned acclaim by winning numerous journalism awards, a testament to his dedication to excellence in reporting. Beyond his role as a Financial Journalist, Godwin Okafor wears the hat of the Chairman at Emmerich Resources Limited, the publishing entity behind Naija247news. His visionary leadership has played a pivotal role in shaping the media landscape and establishing Naija247news as a trusted source of information. Godwin Okafor's multifaceted expertise, commitment to journalistic integrity, and leadership in the realm of business journalism underscore his influential presence in both the media and entrepreneurial spheres.

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