Kano Distribution Company (KEDCO) has called on customers who replaced meters, transformers, poles and other electricity facilities to visit its headquarters in Kano for immediate refund.
The Chief Executive Officer (CEO) of the company, Dr. Jamil Isyaku Gwamna who spoke at the weekend during KEDCO’s Public Forum with Stakeholders and the House of Representatives Committee on Power, said KEDCO recently imported 70,000 transformers for free distribution.
According to him, the idea behind the forum was to partner with the customers for improved service delivery, adding that, “this is a special forum because it was convened at the instance of the House Committee on Power.
“As I speak to you, we have enough meters and transformers for distribution, there is no queue, and so, we appeal to customers to come forward for collection.”
Gwamna who urged customers to desist from bribing KEDCO officials whenever they are performing their official duties, pointed out that the power outage, was not deliberate as, “in most cases, power outage is beyond our control, it usually comes from TCN—they are not deliberate.”
In his remarks, the chairman, House Committee on Power, Mr. Daniel Asuquo, commended KEDCO for putting in place one of the best facilities across the country, while encouraging the company to expand to meet customers’ demand.
He said, “KEDCO is about the sixth Distribution Companies that we have visited within this year. On our arrival, KEDCO management took us to some of their investments, which is to meet up their capital requirement they invested within the service year.
“We have seen most of their investments. We have seen the metering exercise they are doing; we have also seen the transformers; and we think that they have brought some innovations that are good for the people and the business.
“We believe that if they expand on what they are doing, it will create better service for the people; and the issues we are already handling now is that of estimated billing and of course, exploitation of Nigerians would have been addressed once and for all.
“We are about 15 members of the House of Representatives that came for this assignment. We are here in Kano the headquarters of Kano Distribution Company (KEDCO), to carry out our oversight function in the power sector.
“We are also here to arbitrate on the resolution of the House on the issues of metering gap, estimated billing, and infrastructural decay within the networks of DISCO companies that amounts to bad service and exploitation of Nigerians—which Nigerians are complaining about.
“So, as representatives of the Nigerian people, we are to resolve and see, first hand, by moving to the areas of operation of these distribution companies, and to be able to also, within these time, create a harmonious relationship, confidence building, between the consumers and the operators.
“We are doing this because it is within the Act of the National Assembly which created the Power Reform Act, which of course, gave birth to the unbundling of the power sector that NERC and the operators will make the power business profitable and also make sure that Nigerians can get better service for what they pay for. So, that is why we are here in Kano.”