Emirates Holidays partners TBI in first Nigerian retail outlet

Date:

Emirates_Holidays_Dnata_Building_ph_alb_110520110405Emirates Holidays, the tour-operating arm of Emirates Airline, in partnership with Tour Brokers International (TBI) Ltd, has opened its first dedicated retail office and call centre in Lagos.

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The opening of the dedicated Emirates Holidays retail office comes with the appointment of TBI, the operator of the retail office, also as Emirates Holidays’ preferred sales agent (PSA) for Nigeria.

The office features a call centre with staff trained to handle calls from consumers and the travel trade through an exclusive telephone number. The call centre facility will enhance and simplify the booking experience for both trade and consumers.

Speaking at the opening of the office, Fabio Prestijacopo, vice president, Business Support-Destination and Leisure Management at Emirates, said the appointment would enable Emirates Holidays to capitalise on Nigeria’s strong economic growth and potential for the increasing demand for travel from Lagos to Dubai and to other leisure destinations. The partnership with TBI and the opening of a dedicated retail outlet are part of Emirates Holidays’ long-term strategy to bring the brand to a wider audience globally, especially in key markets such as Africa.

“This partnership between Emirates Holidays and Tour Brokers International enables us to bring a strong product that will appeal to Nigeria’s discerning travellers, who seek memorable experiences that offer premium value as well as options to tailor-make their holidays,” said Prestijacopo.

While in Nigeria, Emirates Holidays will initially focus on select destinations – Dubai, the Maldives, Seychelles, Mauritius and Turkey, although its global portfolio of packages as well as bespoke holidays in more than 100 destinations will be available for purchase in Nigeria.

Olufemi Adefope, chairman, Tour Brokers International Ltd, said: “TBI brings to the table, its professionalism, years of experience, passion for tourism and knowledge of the vast Nigerian market. Our expectation is that in a couple of months, travellers from Nigeria will embrace Emirates Holidays as their first choice while planning their vacation. At TBI, we are confident of our ability to meet the needs of our clients as we share their enthusiasm for the travel experience we offer. TBI’s goal is not only to meet the discerning travel needs of its clients but also to proactively anticipate them.”

Babatunde Akinsola
Babatunde Akinsolahttps://naija247news.com
Babatunde Akinsola is aNaija247news' Southwest editor. He's based in Lagos and writes on the Yoruba Nation political issues, news and investigative reports

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