Ecobank’s customer tech innovation reaps rewards

Date:

London, 12th May 2017 – Ecobank has secured wins in two categories at the Retail Banking Awards in London. The leading pan-African bank was awarded Product Innovation of the Year 2017 and Retail Banking Launch of the Year 2017 at a ceremony hosted by Retail Banker International in London.

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Over the course of 2016, Ecobank has focused on improving the user experience of its customers. Shifting focus from physical to digital banking, the bank has launched a wide range of innovative digital products and services, including the Ecobank Mobile App, Masterpass QR and the Ecobank XpressAccount.

Patrick Akinwuntan, Group Executive, Consumer Banking at Ecobank said, “As technology in Africa changes consumer expectations, banks must adapt to achieve financial inclusion for all. At Ecobank, we believe in the power of digital and its impact on consumers, corporates, SMEs and even micro businesses. That’s why we provide our customers with a fully integrated banking experience on their mobile phones. Mobile banking is a real game changer, offering a more cost efficient channel for both our customers and the bank. Being recognised not only once but twice by the retail banking industry, demonstrates that we are on the right track.”

The Retail Banking Awards celebrate organisations within retail banking which have delivered excellence throughout the year. The awards are highly regarded within the industry as a mark of outstanding performance, and represent an exceptional level of achievement.

Godwin Okafor
Godwin Okaforhttps://naija247news.com
Godwin Okafor is a veteran Financial Journalist, Internet Social Entrepreneur, and the visionary Founder of Naija247news Media Limited. With an extensive career spanning over 16 years in financial journalism, Godwin possesses a wealth of experience that seamlessly bridges both traditional and digital media landscapes. His journey in journalism commenced at Business Day, Nigeria, where he laid the foundation for his prolific career. In 2010, Godwin took a bold step by founding Naija247news Media, a platform that has since become a prominent player in delivering timely and accurate news. Educationally, Godwin Okafor holds a Bachelor's degree in Industrial Relations and Personnel Management from the prestigious Lagos State University, Ojo, Lagos. His commitment to continuous learning led him to the Lagos Business School, where he further honed his skills. Additionally, he is recognized as a Fellow of the University of Pennsylvania, having successfully completed the Wharton Seminar for Business Journalists. Throughout his illustrious career, Godwin has earned acclaim by winning numerous journalism awards, a testament to his dedication to excellence in reporting. Beyond his role as a Financial Journalist, Godwin Okafor wears the hat of the Chairman at Emmerich Resources Limited, the publishing entity behind Naija247news. His visionary leadership has played a pivotal role in shaping the media landscape and establishing Naija247news as a trusted source of information. Godwin Okafor's multifaceted expertise, commitment to journalistic integrity, and leadership in the realm of business journalism underscore his influential presence in both the media and entrepreneurial spheres.

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