Don’t pay more than the amount that is printed on any MTN recharge card

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A vendor holds mobile phones and airtime scratch cards at a Mobile Money stall operated by MTN Grou. Photo: Bloomberg

MTN Nigeria has urged its customers not to pay more than the amount that is printed on any MTN recharge card.

MTN’s Public Relations and Protocol Manager, Mr Funso Aina, said in a statement on Friday in Lagos that the company had not increased prices of recharge cards

“MTN Nigeria hereby use this medium to inform all its subscribers that it has not increased the prices of recharge cards.

“The cost of recharge cards remain the face value stated on the physical vouchers.

“Any increment from any quarters across the country on our recharge cards is without our knowledge,” Aina said.

He said that the telecommunications provider had taken quick steps to ensure compliance on sales of its recharge cards at the stated face value by its trade partners and retailers.

“While we are working assiduously to resolve claims of illegal increases, we apologise to our customers for any inconvenience this might have caused.

“Alternatively, we advise our customers to explore other options of purchasing airtime such as MTN Virtual Top Up (VTU), Diamond Yello Account (DYA) or MTN Auto Top-up,” AINA said.

The News Agency of Nigeria (NAN) reports that the service provider has been sending Short Messaging Service (SMS) to its customers on the purported increase on prices of recharge cards.

It reads: ‘Dear customer, please do not agree to pay more than the amount that is printed on any MTN recharge card. Remember – what you see is what you pay!’.

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Godwin Okafor is a Financial Journalist, Internet Social Entrepreneur and Founder of Naija247news Media Limited. He has over 16 years experience in financial journalism. His experience cuts across traditional and digital media. He started his journalism career at Business Day, Nigeria and founded Naija247news Media in 2010. Godwin holds a Bachelors degree in Industrial Relations and Personnel Management from the Lagos State University, Ojo, Lagos. He is an alumni of Lagos Business School and a Fellow of the University of Pennsylvania (Wharton Seminar for Business Journalists). Over the years, he has won a number of journalism awards. Godwin is the chairman of Emmerich Resources Limited, the publisher of Naija247news.

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